Delete your account.

Delete your account in the app

Open UNCRoyale, tap Menu → Settings and choose Delete Account at the bottom of the list. Read the summary and type DELETE to confirm. You need to be online and not in a battle.

Your account is deleted at once and this cannot be undone: your profile and player tag, progress, cards, decks, chests, gold, gems (including purchased gems), cosmetics, battle log, friends and clan membership, the linked UNCStudio email and login codes, and your push notification registrations. Your clan chat messages are replaced by “[message deleted]”. The game then restarts as a brand-new player.

In other players’ battle history and replays you appear as “Deleted player”. Deleting your game account does not delete your Apple Account or cancel anything Apple controls.

A few records remain without your name, tag or email: a deletion record (internal account number, time and counts), records of in-app purchases with the account replaced by a one-way code (needed for refunds and accounting), and server logs until they rotate out, typically within a few weeks. See the Privacy Policy for details.

Or send a deletion request

If you can no longer open the app, or the request concerns the forum or your UNCStudio Account, email [email protected] from the address linked to your account, if you have one. Include your player tag and whether the request concerns the game, the forum, or both. Guest players can contact us with their player tag; we will explain how to verify ownership. Do not send a login code.

What happens next

We verify ownership before acting. Deletion of game progress includes your saved collection and progression and cannot normally be reversed. We will clarify the scope of a shared UNCStudio Account request before deleting it. Requests cover relevant account records, social content, forum identity and pseudonymized gameplay copies; other players’ data is protected.

Some information may need to be retained to comply with law, resolve a dispute or investigate abuse. If an exception applies, we will explain the categories, reason and retention criteria in our response. Public posts may be removed or anonymized where appropriate.

Timing and local data

GDPR requests are answered without undue delay and normally within one month. Where legally permitted, complex or numerous requests can take up to two additional months; we will explain any extension within the first month.

Uninstalling the app, clearing local storage or signing out does not delete server records. Deleting UNCRoyale data does not delete your Apple Account, your App Store purchase history or other data that Apple controls.